Frequently asked questions (FAQ)

1. Our Service

1.1  What does YouTunez.com offer?
1.2  Do I have to sign a contract?
1.3  What about my music rights?
1.4  Can I cancel for free at any time?
1.5  What's the difference to a record deal?
1.6  What are the promotion tools?
1.7  What if I have technical problems?

2. Requirements

2.1  What rights do I need to distribute music?
2.2  Do I have to join a royalty collecting society?
2.3  What if I want to release a cover version?
2.4  What if I want to release a remix or DJ mix?
2.5  What if I want to use samples?

3. Music and Data Upload

3.1  What do I need to upload my music?
3.2  Which product info is required?
3.3  How do titles have to be spelled?
3.4  How do interpreters have to be spelled?
3.5  What cover design is required?
3.6  Can I use my own label name?

4. Online Shops

4.1  Which online music shops do you supply?
4.2  Can I choose the sales price?
4.3  How long does it take until my songs are available?
4.4  How do I know when my songs are available?
4.5  What's a Meta Data Revision?
4.6  What's a Product Deletion?
4.7  Can I change audio files after the release?

5. Sales and Accounting

5.1  What's my share of profit?
5.2  How and when do I get my sales statistics?
5.3  How and when do I get my money?
5.4  Part of my sales data is gone. Why?
5.5  How do I know if the sales are correct?
5.6  How are music streams accounted?

6. Miscellaneous

6.1  Do you offer special conditions for labels?
6.2  Do you offer a label code (LC)?
6.3  Why do I need ISRCs and EAN?
6.4  Do you distribute CDs or music videos?
6.5  Do you distribute audio books?
6.6  What do I have to know about releases on Beatport?
6.7  How can I improve my marketing?

1. Our Service

1.1 What does YouTunez.com offer?

YouTunez.com is a digital music distribution service for artists, producers, bands and independent labels. We distribute your music to all leading online music shops across the globe, account your sales and payout your earnings. We also provide online promotion tools to help you sell your music.

1.2 Do I have to sign a contract?

No. You only have to read and accept our terms. Then you can start right away.

1.3 What about my music rights?

You keep all rights on your music. We only need the worldwide digital distribution right for the uploaded songs, during the time we distribute them. You're not allowed to distribute the same songs with another digital distributor at the same time in order to avoid problems with the shops. You can monetize your songs in every way possible, like on CD, LP, as YouTube video, on Soundcloud or as download on your homepage.

1.4 Can I cancel for free at any time?

Yes. You can cancel at any time without any hidden fees. Unsettled invoices have to be paid before the cancellation.

1.5 What's the difference to a record deal?

We enable you to sell your music professionally and worldwide with only a few clicks without giving away your rights for many years. We don't judge your music on commercial considerations and your share per sale is way higher compared to a traditional record deal. However, you have to take care of the production and promotion of your music.

1.6 What are the promotion tools?

The promotion tools can help you sell your products. They are self-explanatory and can be created and embedded without any technical skills with just a few clicks. Find out more on music promotion.

1.7 What if I have technical problems?

Please contact our support. Describe your problem precisely, so we can help you asap.

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2. Requirements

2.1 What rights do I need to distribute music?

If you're not the only copyright owner (songwriter and composer) of your songs, you'll have to get the permission from the copyright owner or publisher, before using our service. Furthermore, you'll need the 'master rights' of the uploaded recordings and the rights on your cover picture. You are responsible for the content you upload. We recommend to get a written permission from the respective right owners to avoid legal problems. By uploading your music, you confirm to own all necessary rights and permissions and that no third parties' rights are violated.

2.2 Do I have to join a royalty collecting society?

You can use our service with or without being registered to a collecting society. You have to decide if a registration makes sense, because you also have to give up important rights. From our experience, a registration only makes sense if your music gets lots of airplay or if it is being licensed in some way.

2.3 What if I want to release a cover version?

Cover versions can't include parts of the original recordings and lyrics and composition shouldn't be changed. Please refer to your local collecting society to get more information about the required permissions for a cover version. Usually it's easy to get the permission and you don't have to pay any upfront fees. You have to enter the correct and full names of all copyright owners (composer, songwriter and publisher) of the original. The name of the original artist can't be used. Cover versions with changed lyrics or melodies have to be licensed by the copyright owners.

2.4 What if I want to release a remix or DJ mix?

To release a remix you'll always need a written permission from the master right and copyright owners. The same applies to DJ mixes for every single song. That's why we don't recommend to distribute DJ mixes.

2.5 What if I want to use samples?

To use parts of other songs ('samples'), you need a written permission from the master right owner (usually the label). If you're using samples from a sample library make sure you are allowed to use these samples in commercial products.

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3. Music and Data Upload

3.1 What do I need to upload my music?

  • Songs as WAV file with 16Bit and 44,1kHz (alternatively: MP3 with 320kbps)
  • Cover as JPG file with 2400x2400 pixels
  • Product info

3.2 Which product info is required?

Product info


  • Product Title: Title like on the cover (without artist), NO UPPERCASE
  • Artist: Interpreter or band, no affixes (e.g. a.k.a.), multiple artists have to be divided by "/" (e.g. Moe Szyslak / Barney Gumble), for compilations use Various Artists, NO UPPERCASE
  • Label (optional): Record company (no persons or websites). If you don't have a label, it's automatically set to YouTunez.com.
  • Publisher (optional): Music publisher (no persons or websites). If you don't have a publisher, it's automatically set to Manuskript (self-publisher or copyright control).
  • Explicit Lyrics: Do you use inappropriate lyrics for minors or x-rated content?
  • Language: Language of the product title (not the song lyrics)
  • Digital Release Date (optional): Release date, please calculate at least 5 days for iTunes and Amazon. If you don't enter a date the release is scheduled asap.
  • Release on Streaming Portals (optional): Choose if the release should be delayed on streaming portals. We recommend to use without delay.
  • Price Level (optional): Budget equals about 80% and Premium about 130% of the Normal price. We recommend to choose Normal.

Track info (for each song)


  • Title: Title of the song (without artist), NO UPPERCASE
  • Artist: Interpreter or band, no affixes (e.g. a.k.a.), multiple artists have to be divided by "/" (e.g. Moe Szyslak / Barney Gumble), NO UPPERCASE
  • Songwriter: Writer of the song, no artist or band names, don't shorten first names, multiple songwriters have to be divided by "/" (e.g. Moe Szyslak / Barney Gumble)
  • Composer: Composer of the song, no artist or band names, don't shorten first names, multiple songwriters have to be divided by "/" (e.g. Moe Szyslak / Barney Gumble)
  • Composition: Did you compose the song by yourself? Third-party compositions require permission from copyright owner or publisher.
  • Prelisten Start (optional): When shall the prelistening start? (0-99 seconds from beginning of song)
  • Own ISRC (optional): If you have an ISRC please enter it here.
  • Producer (optional): Producer of the song, don't shorten first names, multiple songwriters have to be divided by "/" (e.g. Moe Szyslak / Barney Gumble)

3.3 How do titles have to be spelled?

Every first letter of each word has to be capitalized (exceptions: a, an, for, from, in, of, or, the, to). In French and Spanish titles only the first letter of the whole title is capitalized (exceptions: persons, places and things).

Wrong spelling Right spelling
I'M IN LOVE WITH YOU I'm in Love With You
to be, or not to be To Be or Not to Be
I want a beer: now! I Want a Beer: Now!
I am from Berlin I Am from Berlin
Voulez Vous Coucher Avec Moi Voulez vous coucher avec moi
un jour à paris Un jour à Paris

Note: If you don't follow the guidelines your product might be excluded from one or more shops. If possible, wrong spellings will be corrected by us before the release. If you want to make changes afterwards, you'll have to order a Meta Data Revision.

3.4 How do interpreters have to be spelled?

The spelling of interpreters on the cover has to match the product and track information (NO UPPERCASE). Main and side interpreters ('featured artist') can be divided by feat. (e.g. Moe Szyslak feat. Barney Gumble). In all other cases, interpreters have to be divided by "/" (e.g. Moe Szyslak / Barney Gumble). If there are more than three main interpreters on a product Various Artists has to be entered in the product info and the names of each artist in the track info.

Note: If you don't follow the guidelines your product might be excluded from one or more shops. If possible, wrong spellings will be corrected by us before the release. If you want to make changes afterwards, you'll have to order a Meta Data Revision.

3.5 What cover design is required?

The cover is very important for the sales success and should be high quality. It has to be uploaded as JPG file with 2400x2400 pixels.

The cover can include:

  • Artist or band picture, image, design (no private pictures or inferior graphics)
  • Artist name
  • Product title

The cover can't include:

  • Track or play lists
  • Internet or email address
  • Copyright or trademark names and logos
  • Copyright or legal info, like All rights reserved, royalty-free
  • Interpreters that are not involved, like Tribute to Elvis Presley, Rihanna Cover
  • References to other products, like single of the upcoming album
  • References to availability or formats, that are not included, like CD logo, incl. booklet
  • Logos or references to shops, like now on iTunes
  • Pornographic pictures

Note: If you don't follow the guidelines your product might be excluded from one or more shops. If you want to make changes afterwards, you'll have to order a Meta Data Revision.

3.6 Can I use my own label name?

Yes. During the upload process you can enter your own label. It will be displayed in the shops (exception: Beatport). If you don't have a label, it's automatically set as YouTunez.com.

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4. Online Shops

4.1 Which online music shops do you supply?

We supply all online music shops listed on our website. We cover about 99% of the worldwide online music market. A selection of shops is not possible.

4.2 Can I choose the sales price?

You can select the price tier for downloads. Budget equals about 80% and Premium about 130% of the Normal price. The final sales price will be set by each shop. We recommend to choose Normal.

4.3 How long does it take until my songs are available?

Big online shops like iTunes and Amazon usually take about 2-5 days to release your product. Smaller shops take about 1-4 weeks. Please consider that in exceptional cases processing can be delayed 4-6 weeks. Please understand that we have no influence on the processing time of the shops.

4.4 How do I know when my songs are available?

Click on 'Releases' in your account and select an already distributed product. Go to 'Release Tracking' to check if this product is available on iTunes, Amazon and Spotify. You'll also get the shop links.

4.5 What's a Meta Data Revision?

By ordering a Meta Data Revision you can change the meta data of a distributed product. This way, you can correct misspellings or even update the cover. A Meta Data Revision costs 10 € per product. The shops usually take 1-2 weeks for processing. We will immediately forward your request to the shops, but we have no influence on its effective realization.

4.6 What's a Product Deletion?

With a Product Deletion you can remove already distributed products from the shops and cancel the respective license agreement. Product Deletions are free of charge and can be assigned at any time under 'Releases' in your customer account. However, all unpaid service fees have to be settled before the Product Deletion can be assigned. This applies in particular when the contract has been recently renewed. After the Product Deletion no further service fees will be charged for the respective product. The shops usually take 1-4 weeks for processing. Until the deletion is completed all incoming sales will be accounted as usual.

4.7 Can I change audio files after the release?

Changing, adding or deleting audio files after the release is only possible by Product Deletion. Afterwards you can place a new order and upload the new audio files. Since we have to create a completely new product, we have to charge the service fee again. To avoid this, please make sure you upload the correct audio files free of errors.

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5. Sales and Accounting

5.1 What's my share of profit?

We pay you 80% of the incoming net revenue from your music sales. Here's an example of how your profit is calculated for a download sale on iTunes Germany.

Your Share per Download
SongAlbum
 Retail price (e.g. iTunes Germany) 0,99 € 9,99 €
 - Sales tax, royalties, shop fee etc. - 0,39 € - 3,99 €
 = Net revenue (100%) 0,60 € 6,00 €
 - YouTunez.com share (20%) - 0,12 € - 1,20 €
 Your Profit Share (80%) 0,48 € 4,80 €

Note: Retail price, taxes, royalties and shop fees vary by provider and country. You'll always get 80% of what we receive.

5.2 How and when do I get my sales statistics?

You can view the current sales statistics of your products in your account at any time. They are separated into three different chronologic sections: Trend, Preview and Settlement. Trend and Preview sales are subjects to change. Only the Settlement includes actually accounted sales.

Trend
Shows all units which were sold within the last 30 days and units which didn't appear in the Preview yet (without revenue). Here you can view your sales within the last days and measure the success of your promotion.

Preview
Shows all sold units within the past months incl. revenue. It takes about 1-3 months after release until we receive the first preview statistics. These sales have been announced, but are not accounted yet.

Settlement
Shows all accounted units with incl. revenue. The Settlement will be updated once a month. It takes about 4-6 months after release until we receive the first Settlement from the shops. The amount of the Settlement will be added to the credit balance in your account.

Note: The shops have to account millions of downloads and streams every day. In some cases, sales are not being announced instantly but appear after a few days, weeks or later in the Settlement. We can't predict when sales will be announced or when certain sales will be accounted.

5.3 How and when do I get my money?

Immediately after the shops report the Settlement, the according amount is added to your credit. You can request the payout of your credit at any time after reaching at least 30 €. Just click on Current Balance in your 'dashboard'. The payment will usually be made within a few days (max. after 60 days). The payment will be carried out by PayPal.

5.4 Part of my sales data is gone. Why?

If already shown sales disappear temporary, it's because the sales data is being updated between Trend, Preview and Settlement. This data is being transferred from one database into the next. Because we supply so many shops it happens on a regular basis. The updated sales will show up after a few days. Please be aware that Trend and Preview sales might be subject to change. We always give you exactly the data we receive from the shops.

5.5 How do I know if the sales are correct?

Just place a trial order of your own product e.g. on iTunes. The sale should show up in your Trend view within 1-2 days. Please be aware that sometimes sales are delayed. We have no influence on this.

5.6 How are music streams accounted?

Streaming is the most important growth market in the music industry. It could even surpass downloads in the near future. With its popularity among music listeners it has become an important revenue stream for independent artists. Our customers already create 20% of their sales revenue with music streaming. That's why we supply all important streaming services.

The streaming services are financed by subscription fees or advertisement. Every time your song gets played you'll receive a small share. The amount is depending on the number of paying customers, the total number of song plays, and the costs for the streaming service to provide the offer. This results in enormous differences depending on the provider. The net revenue may vary between 0.0001 and 0.05 € per stream. Therefore it's absolutely normal if your sales statistics show streams with 0.00 €. Even though the decimal places are displayed rounded, the numbers will be accounted precisely with six(!) decimal places. You're not loosing any profit.

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6. Miscellaneous

6.1 Do you offer special conditions for labels?

Yes. You can find our label conditions at label deal.

 6.2 Do you offer a label code (LC)?

The LC is not required for the digital distribution. Since we have no rights on your music, we can't provide LCs.

6.3 Why do I need ISRCs and EAN?

To account your sales every song needs an ISRC and every product an EAN (or GTIN, compatible with UPC). We offer all required codes for free. You'll find your ISRCs and EAN in your account under 'releases' by selecting a distributed product.

6.4 Do you distribute CDs or music videos?

No. We are a digital music distribution service and don't offer distribution of physical recording mediums. The distribution of music videos is currently very complex but the revenue remains low.

6.5 Do you distribute audio books?

Yes. But they have to meet specific requirements: Audio books have to be uploaded like 'normal' music albums divided into 6-25 chapters, which will be treated like single tracks on an album. During the music upload you have to select Audiobooks as genre and enter the name of the author as Songwriter and Composer for every track/chapter. Audio books will not be distributed to streaming portals.

6.6 What do I have to know about releases on Beatport?

Beatport only accepts certain genres and reserves the right to reject releases without giving reasons. Beatport will list all releases with YouTunez as label. It's currently not possible to register your own label on Beatport.

6.7 How can I improve my marketing?

Your sales success depends on your promotion. Here are a few questions to help you:

  • Who's listening your music? How can you reach out to your target group?
  • Do you have a professional artist or band biography?
  • Do you have high quality artist pictures? (important for media and Internet)
  • Do you sample the press, magazines, radio stations, blogs and DJs?
  • Do you have live gigs? If not, are DJs playing your songs?
  • Do you have a professional artist website?
  • Do you use social media? Do you have a Facebook fanpage?
  • Do you use our promotion tools, like the Music Player?
  • Are you in contact with your fans? Can they help you promote your music?
  • Do you have videos on YouTube? (views more important than quality)
  • Do you participate in band contests?
  • Do you offer merchandise to increase your fan loyalty?
  • Do you need management or a booking agent?
  • Are you well connected within your scene? Who could help you?

There are countless books and blogs regarding music marketing. Look out for the right sources and ask people who are in the business. Connect yourself, be creative with your promotion and most important: never give up!

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Last update January 22, 2016