Privacy Policy

This privacy policy tells you how YouTunez.com Music Ltd. & Co. KG, Holsteinische Str. 32a, 12161 Berlin (hereinafter "we" or "us"), collects and processes your personal data. The protection of your personal data is our highest priority and of course we comply with all applicable data protection regulations.

In the following, we would like to inform you about how we guarantee the protection of your personal data, which personal data is collected and processed by us and for which purposes. We ask that you read this Privacy Policy carefully, in order to learn about our handling of your personal data.

As a matter of precaution, we are hereby informing you, that no data transmission on the Internet is completely safe.

Responsible body

For the purpose of collection and processing of your personal data on our website, we are also the responsible body, as defined in the applicable data protection law (Art. 4 lit. 7. DSGVO, internationally know as "GDPR").

Contact for privacy issues

If you have any questions about our privacy policy, please contact our privacy officer:

  • contact@youtunez.com

Personal data

Personal data, as defined in Art. 4 lit. 1. DSGVO, is all information concerning a natural person that can be used to establish their identity. This includes information such as your name, date of birth, gender, payment information, postal address and email address. Personal data that you provide to us as part of your visit to our website (or by other means) or that we collect automatically when you visit our website, will only be used by us to the extent that it is necessary and for legally permissible purposes.

No personal data may be collected and processed from persons under the age of 16 without the consent of their legal representatives or appropriate supervisors. Persons under the age of 16 are therefore required either to obtain the necessary consent or to refrain from using our website and our offers that are connected to the collection of personal data.

Data collection

In the following context, your visit to our website automatically collects and processes personal data (as per Art. 6 para. 1 DSGVO):

  • IP Address (Registration/Login)

In the following context, when you visit our website, the data (possibly personal data) that you transmit to us is collected or processed (as per Art. 6 para. 1 DSGVO):

  • Registration and login information (Name, email, address, company, VAT-ID)
  • Support (especially in case of technical problems with our website)
  • Content of our correspondence with you
  • Content you’ve entered in webforms and masks (especially payment data)
  • Sales, orders, subscriptions (e.g. Newsletter)

Data use

In the following context, we use your (possibly personal) data (as per Art. 6 para. 1 DSGVO):

  • to manage und improve the usage of our offer and services, especially your visit on our website
  • to communicate with you in the context of your usage of our offer and services (e.g. answering and managing your questions/requests, information about changes etc.)
  • to evaluate and improve the effectiveness of our advertisement measures
  • to execute the contract with you, especially to fulfill our contractual obligations
  • to improve the security, functionality and presentation of our website
  • to fulfill legal or regulatory obligations

Transfer to third parties

In order to be able to fulfill our contractual obligations in the event of a contract between you and us, or to process the relevant data in the event that you consent to the processing of your personal data, we may transfer your personal data to companies or other third parties affiliated with us (these third parties are our external service providers and business partners such as advertisers, social networks, subcontractors, suppliers, individuals or companies interested in acquiring our business or parts thereof, etc.). These process your personal information - among other things - on our behalf, provided that we have entered into an appropriate contract data processing agreement with the third party concerned. Likewise, in the case of corresponding legal obligations or requirements, a transfer to public authorities or other public bodies is possible.

SSL encryption

On our website, for security reasons (in particular for the protection of the transmission of confidential data transferred by you to us) an SSL encryption is used. The creation of such an encrypted connection can be identified by the browser address line beginning with "https://" (instead of "http://") and by a lock symbol displayed in the browser address line. An active SSL encryption prevents the data you transmit to us from being viewed by third parties.

Links

Our website may contain links to other websites, e.g. to external websites and offers from our partners. Such links are checked by us with reasonable care and the respective external websites usually have their own data protection statements. We assume no liability for any data protection declarations that are not related to us, and ask you to independently find out about the privacy practices of the provider of the respective external website.

Data form

If you contact us via a webform (e.g. contact or order form) on our website, the information provided by you in the respective form (including contact details) will be stored by us (legal basis for this is Art. 6 para. 1 lit. a DSGVO or, in the case of a form for concluding a contract, also Art. 6 para. 1 lit. b of the DSGVO). This is for the purpose of processing your request, including any follow-up questions. Without your consent (which can be revoked at any time - even informally) the transmitted data will not be passed on to third parties.

Newsletter

If you have actively agreed to this (Art. 6 para. 1 lit. a DSGVO), we will send you an email newsletter on a regular basis to inform you about important or interesting topics in connection with our offers or services. To obtain your consent, we will use the Double Opt-In procedure, which means we will only send you a newsletter once you have confirmed by ticking a box or clicking on a link that we may activate the newsletter for you. Should you later on no longer wish to receive newsletters from us, you can refuse further delivery of these at any time. You can use the "unsubscribe" link that appears in every newsletter. You can also use any other written communication to us, e.g. letter or email. If you have unsubscribed from the newsletter using any of the methods mentioned above, you will not receive any more newsletters and the information you have provided for ordering the newsletter will be deleted. However, this does not affect data which, incidentally, has been lawfully stored by us for other purposes and is still required by us.

Cookies / Analysis Tools / Third Party Services

On our website, we use cookies or similar technologies such as analysis tools or other third party services (hereinafter "cookies"). These are small text files that are stored as logs by your browser on your device. You can set your browser to inform you about cookies, accept them or reject them. Please note the individual setting options of your browser (cookies are usually allowed by default in most browsers). In the event of disapproval of certain or all cookies, our website may not be fully functional.

The legal basis for the setting of cookies, which only guarantees the function and/or security of our website, can be found in Art. 6 para. 1 lit. f DSGVO, as the maintenance of functionality and the continuous optimisation of our website constitutes a legitimate interest within the meaning of this provision. The legal basis for the setting of cookies, which also serve to improve function and for advertising purposes of any kind, follows Art. 6 para. 1 lit. a DSGVO, however, if you give us your consent to use cookies. The following cookies are used on our website:

  • SessionID
    Purpose: Login, pre-requirement for our service
    Duration of cookie: Until logout
  • Csrftoken
    Purpose: Prevention of cross-site-request-forgery
    Duration of cookie: Until logout

We also use the following third-party services on our website. We have no influence on the distribution and functions of these services, which is why we refer to the websites of the relevant third-party providers for further information:

  • Google Analytics
    Collected personal data: IP (anonymized)
    Purpose: Bug-fixing, technical improvement of our service and website
    Server location: USA (Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA)
    Privacy notice for Google Analytics
  • Google Ads
    Collected personal data: IP (anonymized)
    Purpose: Advertising performance measurement
    Server location: USA (Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA)
    Privacy notice for Google Ads
  • Facebook Ads
    Collected personal data: Email
    Purpose: Advertising performance measurement
    Server location: USA (Facebook INC, 1 Hacker Way, Menlo Park, CA 94025, USA)
    Privacy notice for Facebook Ads
  • MailChimp
    Collected personal data: Name, email
    Purpose: Newsletter transmission, improvement of our service
    Server location: USA (The Rocket Science Group LLC, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA)
    Privacy notice for MailChimp
  • PayOne
    Collected personal data: Name, address, email, payment data
    Purpose: Payment, pre-requirement for our service
    Server location: DE (BS PAYONE GmbH, Lyoner Straße 9, 60528 Frankfurt am Main, DE)
    Privacy notice for PayOne
  • Desk
    Collected personal data: Name, email
    Purpose: Customer support, pre-requirement for our service
    Server location: USA (Salesforce.com INC, The Landmark at One Market, Suite 300, San Francisco, CA 94105, USA)
    Privacy notice for Desk
  • Sentry
    Collected personal data: IP address, email
    Purpose: Bug-fixing, technical improvement of our service and website
    Server location: USA (Functional Software INC, dba Sentry, 132 Hawthorne Street, San Francisco, CA 94107, USA)
    Privacy notice for Sentry

If you are interested in finding out how to prevent so-called "tracking cookies", we recommend that you visit the following websites (including the option to download programs with a relevant delete or block cookies function):

Right of Withdrawal / Right to Information, Correction and Deletion

Legislators have issued a variety of data retention requirements and time limits. Once these legal time limits have expired, your related data will be routinely deleted. Of course, your data will also be deleted if the intended use no longer requires it.

Furthermore, in accordance with applicable law, you have the right to revoke or limit your consent to the free use of your personal information at any time, (i.e. what data we process and to which purposes) and, if appropriate, the right to amend, block, delete or receive an electronic copy of your personal data stored by us for transmission to third parties (if you have a claim to data transfer).

Upon receipt of your request, we will promptly correct, discontinue use of or delete your personal information. Exceptions to this: If the amendment, blocking or deletion of data conflicts with legal, statutory or contractual retention periods or the data is necessary for the establishment, content design or modification of your contractual relationship with us or for billing purposes or for other reasons, it must be stored by us for a longer period, for reasons that include fraud prevention. In such circumstances, the data will be kept for as long as is necessary and is permitted by law for the respective purpose. We reserve the right to partially or completely delete or block your customer account in cases of suspected abuse, or unlawful or illegal acts. If you enforce any of your above-mentioned rights, we reserve the right to request that you provide proof of your identity (this process is also in accordance with this privacy policy).

Further information from the European Commission regarding your personal data rights can be found at the following link:

Supervisory Authority / Complaints

In the event of data protection violations, you have a right of appeal to the competent supervisory authority. The relevant supervisory authority in matters of data protection law is generally the Data Protection Commissioner in the state where the responsible person has their place of business, as per the GDPR. A list of data protection officers and their contact details can be found at the following link:

Amendments

We reserve the right to change our privacy policy at any time in accordance with the applicable data protection regulations, if this is necessary due to changes in the legal situation or for security and data protection measures. Therefore, we encourage you to visit this website regularly to familiarize yourself with any changes to our privacy policy. By continuing to use our website when changes or updates have been made to our privacy policy, you accept the updated privacy policy.

You can access, print, download and/or save our privacy policy at any time via the "Privacy" link available on our website.

Last update November 15, 2018